Frequently asked questions
Is your jewelry anti-tarnish and waterproof?
Yes! All our pieces are made with a premium anti-tarnish coating and are waterproof, so they stay shiny and beautiful even with regular wear.
What materials do you use?
We craft our jewelry from high-quality stainless steel with a rich gold plating, making them durable, tarnish-resistant, and hypoallergenic—perfect for everyday use.
Are the rings and bracelets adjustable?
Absolutely! All our rings and bracelets are fully adjustable, ensuring a perfect fit for everyone—no sizing guesswork needed.
Do you have a return/exchange policy?
Not Lovin' It? We’ve Got Your Back!
We offer a 7-day hassle-free exchange policy. Simply mail us at nuvajewelry.store@gmail.com or text us on WhatsApp at 9286171135 to initiate your exchange. Please note, we currently do not offer refunds.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times typically range from 5 to 10 days, depending on your location.
How much does shipping cost?
We offer free shipping on orders above ₹999. For orders below that amount, a delivery fee of ₹49 applies.
Is your jewelry safe for sensitive skin?
Yes, all our products are hypoallergenic and designed to be gentle on sensitive skin. No irritation, just elegance.
Do you offer gifting options?
Every NUVA piece arrives in luxury gift-ready packaging, making it a thoughtful and elegant gift—no extra wrapping needed.